1.
Shil NC, Das B. Analysis of Gap in Service Quality through SERVQUAL:A Case of Deposit Service Provided by a Bank in Bangladesh. ijom [Internet]. 2009 Jun. 29 [cited 2026 Jan. 30];39(6):3-11. Available from: https://amcpl6journalsfinal.srels.org/index.php/ijom/article/view/36988